No, Royal Kiss Extensions does not offer refunds. When placing an order, make sure you choose the correct lengths, texture and/or color.

No, Royal Kiss Extensions does not offer exchanges. Be sure sure to order the correct extensions before checking out on our site.

Your order will be processed within 48 to 72 hours from the time it is placed, Monday through Friday (HOLIDAY'S NOT INCLUDED. We strive to promptly prepare your items for shipping. Shipping Address Verification: To ensure smooth processing, please ensure that the shipping and billing addresses match. IF SHIPPING AND BILLING ADDRESS DOES NOT MATCH, OUR SYSTEM WILL AUTOMATICALLY CANCEL YOUR ORDER. Please note that if an order has already been shipped and needs to be resent due to address discrepancies, additional charges may apply.

Yes, we do offer expedited shipping! Please choose your shipping method of choice during the checkout process. Please note that when purchasing hair during our sale periods, shipping can take up to 7 business days. Shipping Timeline: Once your order has been processed, we initiate the shipping process. On average, it takes 1-3 business days for your package to reach you. However, please note that during major sales events like Black Friday and Christmas, shipping times may extend to 7-14 business days before you receive a tracking update. We kindly ask for your patience during these busy periods. Shipping Method: We utilize USPS as our trusted shipping partner. Most USPS orders reach our valued clients within 1-3 business days after we have dropped off the items at the post office. Shipping Costs: Standard Shipping: 1-3 business days $9.99 International Shipping: 5-10 business days $29.99

Yes, we offer 100% virgin hair extensions. It is comprised of the highest quality and has little to no shedding.

The amount of bundles you need will be based upon the desired look you're trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 3 bundles or more bundles for more fuller look.

Royal Kiss Extensions can last for 1 1/2+ years; depending on the way you treat the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners as well.

Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want.

If you notice an error made on your end in regards to a placed order, please email or text us immediately! If your order has already been processed, we won't be able to change it. Please see our CONTACT page.